#GTA LONDON AMAZON DRIVERS#
#GTA LONDON AMAZON DRIVER#

If the package is not located, a Damage/Loss claim letter will be sent to you, the shipper, via email, fax, or post.Package searches can take up to 10 business days.Once the report is received, UPS will perform a package search.Wait 24 hours AFTER the delivery window.UPS requires the shipper to report any lost packages.This is especially important with UPS because they prefer to deal with the shipper. Responding promptly to these occurrences is essential to good customer service and return business. If you receive a report from a recipient of a missing or stolen package, UPS will want to work with you to find the package or provide reimbursement for the replacement or purchase cost, whichever is less. Now youвЂ™ve got to figure out this lost package issue and quickly. Likely, youвЂ™ve just received a call from someone you sent a package to. YouвЂ™re the Shipper of a Missing UPS Package. InfoNotice might say that the package was left with a neighbor or in a good hiding spot like behind the house or a shed. Sign the UPS InfoNotice and place it outside your door for the re-delivery attempt.ДЈ. You may also have the opportunity to reschedule a delivery and leave additional instructions for the driver. Much better than driving out to the nearest UPS hub.Дў. If the package was redirected to a UPS Access Point, youвЂ™d be able to go pick it up there.

#GTA LONDON AMAZON DRIVERS#

UPS drivers have a good deal of discretion regarding where they can leave the package, so the InfoNotice will give you important information about the decision they made.ДЎ.

#GTA LONDON AMAZON DRIVER#

This means the UPS driver didnвЂ™t feel comfortable simply leaving the package on your doorstep. If you received a UPS InfoNotice, then it will give you more information on the state of the package.

YouвЂ™ll need to work with the shipper through this process to determine if a replacement item or refund will be granted.

After you contact the shipper, UPS works with them to search for the package (see the process listed inВ next section).

If your packageвЂ™s status shows a missing delivery, your first step is to contact the shipper.

If no InfoNotice is present, it means the package either hasnвЂ™t been delivered or has been lost or misplaced. If the package couldnвЂ™t simply be left, the tracking status will show UPS InfoNoticeВ was left. This means you either signed a signature release for your address allowing drivers to leave packages unattended, or the driver found a safe place to leave it.

If the UPS driver completed the delivery, then the packageвЂ™s tracking status will show that it was delivered. YouвЂ™ve decided that your missing UPS package was lost, and you want to pursue the issue with UPS. YouвЂ™re the Recipient of a Missing UPS Package. However, they will participate in the investigation with law enforcement officials. Generally speaking, UPS doesnвЂ™t take responsibility for packages that were successfully delivered but then stolen. Also, itвЂ™s really important to realize that *lost* versusВ *stolen* packages are treated differently. Generally speaking, UPS works more with the shipper than the receiver unless you received a UPS InfoNotice (one of those little yellow notes taped to your door). UPS has different rules to follow depending on whether you are the person receiving the shipment or the person or company who shipped it. We try to make navigating the system a little easier - from starting your searchВ to filing a claim, weвЂ™re here to help! ThatвЂ™s why we created The Package Guard Guide to a MissingВ UPSВ Package. Losing a package sucks! The process for replacing that missing UPS package and recouping some loss also sucks. Package Guard Guide to a MissingВ UPS Package

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